![]() ![]() Who can provide and change the contact information for my company? After they have accepted the Legal Certification, they will be able to enter into contracts in iTunes Connect. When a user is assigned the Legal role, they will receive an email prompting them to sign in and accept a Legal Certification, stating that they are authorized to enter into contractual agreements. Once the new user has activated their account, an Admin user can assign them the Legal role. Have the new user accept the iTunes Connect Terms and Conditions and activate the new account. When creating this new user, be sure to use an Apple ID that also exists as an iTunes Store account, with a current credit card on file. How do I create a new iTunes Connect user with the Legal role?īefore you can assign the Legal role to a new iTunes Connect user, you must first create the user with another role. ITUNES CONNECT DOWNLOADIf you don’t have an iTunes Store account Apple ID, you will need to download iTunes and create one. Yes, your iTunes Connect Apple ID must also exist as an iTunes Store account Apple ID, with a current credit card on file. Do I need an iTunes Store account to be a Legal user? ![]() You can grant the Legal role to another user in your organization, or have another Admin user grant the Legal role to your account in Users and Roles. You cannot edit your own account to grant yourself the Legal user role. Users with the Admin role can view contract terms, including downloading the contract PDF, but cannot accept them on iTunes Connect, unless they also have the Legal role. ITUNES CONNECT UPDATEI’ll post an update when it gets sorted.ITunes Connect users with the Legal role can enter into contracts on behalf of your organization, provided they have the legal authority to do so. They have told me that it must be escalated to the itunes team, and this could take “days” to get fixed. ITUNES CONNECT FREEHowever…Skype can be used to call toll free numbers, so I was able to put my call in to the UK using Skype. The only international number diallable appears to be the US. One last tidbit: The UK number is a freephone number which cannot be dialled from outside the UK. In my attempts to get this sorted, I too called Apple Developer support in the UK. I did see a post on an apple forum for someone in the UK who got it sorted in minutes, but this was not my experience. Each of my changes above did not show up on their system, so they could not push it. I tried working with them on this (they can “push” an updated profile, but could not physically change it). This is something that the people in Developer support cannot alter, as it has been through said approval process. It appears that the profile that matters is your iPhone developer profile, which goes through an approval process. The places where one can view/edit their Apple ID accounts are:Īll of this may be moot though. What I do know is that the one I enrolled with is “5” (which is my postal code) is not acceptable. ![]() It would appear that it expects less than 6 characters, with a mixture of letters and numbers. I believe that changing the state to ‘n/a’ is acceptable, but I’m not so sure as to what is needed for your postal code. There’s (at least) 4 places where your account has been set up, so it is worth checking all of them. I live in Ireland, so we don’t use states and our use of postal codes is arbitrary at best, non existent in reality. ITUNES CONNECT CODEThe problem is the your iPhone Developer enrollment does not have either a state or a valid postal code in it. Here’s what appears to be the problem, and (i hope) the solution. You go to log into iTunes connect and you are greeted with this message:Īpple ID does not have permission to access iTunes Connect ![]() So…you’ve written your iPhone application, you’ve gone through the process of getting the certificates, and provisioning profile set up, you’ve zipped it up, and you’re ready to submit it to the app store. ![]()
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